We care about the next generation and are committed to training and supporting young people.
Powered Now is a fast growing software company operating in the trade and construction industry. We build software that powers thousands of small businesses and we are looking for a Sales Support Apprentice to help us grow.
You will follow a structured training plan while being monitored and supported by experienced sales and support professionals.
- Communicating courteously with customers by telephone, email and online chat
- Providing help, advice and solutions to customers using the company’s support tools
- Investigating and solving customers’ problems and managing the escalation of support issues to the development team
- Managing a pipeline and next actions including arranging and delivering product demonstrations or training
- Keeping accurate records of correspondence with customers
- Communicate in a sales office environment and provide administration services
- Produce business documents to support the internal sales team