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We care about the next generation and are committed to training and supporting young people.

Sales Support Apprentice - Powered Now

ABOUT US

Powered Now is a fast growing software company operating in the trade and construction industry. We build software that powers thousands of small businesses and we are looking for a Sales Support Apprentice to help us grow.

You will follow a structured training plan while being monitored and supported by experienced sales and support professionals.

DUTIES

  • Communicating courteously with customers by telephone, email and online chat
  • Providing help, advice and solutions to customers using the company’s support tools
  • Investigating and solving customers’ problems and managing the escalation of support issues to the development team
  • Managing a pipeline and next actions including arranging and delivering product demonstrations or training
  • Keeping accurate records of correspondence with customers
  • Communicate in a sales office environment and provide administration services
  • Produce business documents to support the internal sales team
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