Sales Support Apprentice

We care about the next generation and are committed to training and supporting young people.

 
 
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About us

Powered Now is a fast growing software company operating in the trade and construction industry. We build software that powers thousands of small businesses and we are looking for a Sales Support Apprentice to help us grow.

You will follow a structured training plan while being monitored and supported by experienced sales and support professionals.


duties

  • Communicating courteously with customers by telephone, email and online chat
     
  • Providing help, advice and solutions to customers using the company's support tools
     
  •  Investigating and solving customers' problems and managing the escalation of support issues to the development team
     
  • Managing a pipeline and next actions including arranging and delivering product demonstrations or training
     
  • Keeping accurate records of correspondence with customers
     
  • Communicate in a sales office environment and provide administration services
     
  • Produce business documents to support the internal sales team

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qualities

  • Have excellent written and verbal communication skills
     
  • Be able to cope with pressure
     
  • Be able to multi task
     
  • Have good organisational and administrative skills
     
  •  Have excellent data processing and IT skills
     
  • Be numerate
     
  • Have strong attention to detail
     
  • A fun and positive attitud

This is a fantastic opportunity for someone to kick start their career in the business world and will give you experience with both customer support, sales and product development. In return you will receive a full training in telesales, support and software product knowledge.

We are working with training partner HTP to fill this position, to apply please call 01983 533926 or email info@htptraining.com